The 30-day guarantee
Every product we sell can be refunded within 30 days of the purchase date. You do not need to explain why, although we appreciate hearing what did not work for you.
How to ask for a refund
Email administrator@zankindigitalllc.com from the address you used at checkout, or include that address and your order number in the message. Put “Refund request” in the subject line.
When you receive it
We approve refund requests within two business days. The money goes back to the original payment method, and your bank or card issuer usually posts it within 5 to 10 business days.
Subscriptions
If you bought a product that renews, you can cancel at any time by emailing us and no further charges will be made. The most recent charge is refundable within 30 days of that charge.
After a refund
Once a refund is issued, your license to use the product ends and access to any online material is closed.
Charge you do not recognize?
Write to administrator@zankindigitalllc.com before contacting your bank. We can usually identify the order and resolve it the same day.